Customer Evaluation Form

Thank you for giving Abbott Moving & Storage Company the opportunity to serve you. We appreciate your business and the confidence you have placed in us. Please take a moment to complete this brief survey. We are constantly striving to improve the quality of our service and your observations are critical to our evaluation process. Your responses will help us to constantly provide the best service possible.

How did you hear of Abbott Moving & Storage Company?

Yellow Page directory
Word of mouth
Reference (Who?)
Literature received in the mail
Moved previously by Abbott Moving & Storage Co.
Other

Why did you select Abbott Moving & Storage Company for your relocation needs?

Price
Availability on requested date
Reference or word of mouth
Satisfied with previous move
Yellow Page advertising
Ability of office personnel to answer questions
Other

All Abbott Moving & Storage Co. drivers and crews are required to maintain the highest quality standards. Please indicate how well you thought your driver and crew met these standards. (*Select from the drop-down menu. Excellent being the very best, and Poor being the worst)

Appearance and Conduct of your driver:

Choose One... Excellent Good Fair Poor

How well did the following individuals communicate with you before or during your move?(*Select from the drop-down menu. Excellent being the very best, and Poor being the worst)

Office Personnel/Dispatcher:

Choose One... Excellent Good Fair Poor

Your Belongings should have been delivered in good condition at a fair price. Were you: (*Select from the drop-down menu.)

Choose One... Excellent Good Fair Poor

Comments:

Suggestions for Improvement:

*All information is confidential. All Information is to better help our Abbott moving and Storage move forward to better suit the customer.